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If you need to contact us about the services provided on this site, use the information below.
SPECIAL NOTICE TO MACINTOSH USERS: At this time we are experiencing issues with SOME Macintosh systems wherein utility bill payments will not submit. We do not have a solution at this time. If you are not able to submit your payment on-line, please use another form of payment such as by phone (IVR), mail or AutoPay. We regret the inconvenience.

Utility Billing
For help with activation or disconnect of service:
Requests For Service

For help with billing and payment questions (passwords, account numbers):
Phone: (480) 503-6800
Office Hours: 7:00 am - 6:00 pm, Monday through Thursday
Email: Utilities Customer Service

Development Services
For help with building permits, permit fees, inspections, inspection results, passwords and customer numbers:
Phone: (480) 503-6700
Email: Development Support

Technical Support
For help with: other technical questions.
Email: Webmaster